Terms OF Business / USE

Welcome to Lemonaid. By using our website, services, or joining our community, you agree to these Terms of Use. Please read them carefully.

If you do not agree, please do not use our services.


1. About Us

Lemonaid is a community platform that offers:

  • Tickets for local events and vendors

  • Membership subscriptions

  • Online and real-life spaces for women and girls to connect

Website: https://joinlemonaid.com
Email: info@joinlemonaid.com
Address:
8 Fleetwood Road
Kingston upon Thames
Surrey
KT1 3QE
United Kingdom


2. Who Can Use Lemonaid

You must:

  • Be at least 18 years old to purchase tickets or subscribe

  • Give true and correct information

  • Use Lemonaid in a kind and respectful way

We may refuse service if these rules are not followed.


3. Accounts and Membership

When you create an account:

  • Keep your login details safe

  • Do not share your account

  • You are responsible for all activity on your account

If we believe your account is being used wrongly, we may suspend or close it.


4. Tickets and Events

When you buy tickets:

  • All sales are final unless stated otherwise

  • Event dates and times may change

  • Refunds are only given if an event is cancelled by us

Lemonaid is not responsible for issues caused by third-party vendors.


5. Subscriptions

If you join by subscription:

  • Payments are taken on a regular basis

  • You can cancel at any time through your account

  • Access continues until the end of the paid period

No refunds are given for part-used periods.


6. Community Rules

Lemonaid is a safe space. You must not:

  • Bully, threaten, or upset others

  • Share harmful, rude, or adult content

  • Pretend to be someone else

  • Share private information without permission

If these rules are broken, we may remove content or ban users.


7. Content and Copyright

All content on Lemonaid belongs to us or our partners, unless stated.

You may not:

  • Copy or sell our content

  • Use our logo without permission

  • Repost material for business use

You keep the rights to what you post, but you allow us to show it on our platform.


8. Payments

All payments:

  • Are processed securely

  • Must be paid in full

  • Include any shown fees

We are not responsible for bank or card provider problems.


9. Privacy

Your personal data is handled under our Privacy Policy.

We only use your data to:

  • Run our services

  • Contact you

  • Improve our community

We do not sell your data.


10. Website Use

You agree not to:

  • Hack or damage the site

  • Upload viruses

  • Try to access private systems

  • Misuse forms or messages

Doing this may lead to legal action.


11. Limits of Responsibility

Lemonaid is not responsible for:

  • Loss of income

  • Personal disagreements

  • Technical problems

  • Event changes outside our control

We aim to provide a good service, but we cannot promise it will always be perfect.


12. Changes to These Terms

We may update these terms sometimes.

When we do:

  • The new version will be posted on our website

  • Continued use means you accept the changes


13. Ending Your Use

You may stop using Lemonaid at any time.

We may close your account if:

  • Rules are broken

  • Payments fail

  • Behaviour harms others

This may be done without notice in serious cases.


14. Law and Location

These terms follow the laws of England and Wales.

Any legal matters will be handled in UK courts.


15. Contact Us

If you have questions, contact us:

📧 info@joinlemonaid.com
🌐 https://joinlemonaid.com/